Refund Policy

Any unwanted product must be returned within 30 days from the moment your Fuerza Wear order is delivered.

We understand, sometimes the clothing doesn’t fit as you imagined. As long as item(s) are still in their original condition, you can return these within 30 days. Please see the below for any exceptions to this rule:

If an item is marked as 'Final Sale', this item is non-returnable.
If the clothing has been worn.
If the product has been damaged.

In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition you received them with their original packaging. If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund. All items are inspected on return.

Please note that returns registered separately can't be returned in one package, even if they are from the same order. Combining the returns into the same package will slow down the refund process, so please package separately!

Please retain any proof of return postage receipts as we may need to view these as part of your return.

DO YOU OFFER EXCHANGES?

Exchanges via Returns can also only be made for a different size of the same item, not a completely different item.

Did you receive a wrong item? Please click here

RECEIVED A WRONG ITEM?

We're sorry to hear you've received a wrong item!

Please send our Customer Support Team the following info:

Your Order Number (e.g …..)
Item Name
Photos that show:

Describe as clearly as possible
Full-length photo of the item
The Fuerza logo and label

We will try to get back to you as soon as possible!

ALL CLAIMS FOR ORDERS ARRIVING WITH DAMAGED ITEMS MUST BE MADE WITHIN 7 DAYS OF THE DELIVERY DATE.

Your Order Number or a receipt
The faulty item(s)

MORE QUESTIONS?

Please contact our support team here.